The pipeline manager for mortgage teams
Every loan file, one step ahead.
Prefile turns every file into a clear checklist with owners and deadlines, warns your team before anything slips, and shows managers the whole pipeline at a glance, from application to funded.
See it in action
From the pipeline to a logged call in seconds
Open the pipeline, jump into a loan, post a note for the team and log a call. Everything is stamped with who did it and when.
The whole journey
From application to funded, nothing falls through.
Twelve milestones run across the top of every loan. The amber dot is always the next one, so anyone can open a file and know exactly where it stands.
- Started
- Qualification
- Processing
- Submittal
- Conditional Approval
- Resubmittal
- Clear to Close
- Document Preparation
- Document Signing
- Funding
- Post Closing
- Completed
Pipeline
Your whole pipeline on one screen
Every open loan with its closing date, the team on it, how far along it is and the very next step. Overdue and at-risk files stand out, so nobody has to dig.
- Closing dates with the days left
- Loan officer and processor on every row, by full name
- Progress and the next step for each file
- Filter by person, or switch to the grid
Loan file
Open any file and know what’s next
Milestones on top, the client's profile on the left, the team's notes on the right. Once a loan is submitted, key details lock so nothing changes by accident.
- 46 steps, each with an owner and a deadline
- Details lock by milestone; an owner, admin or branch manager can move a loan back
- Every note shows who wrote it and when
- A Needs attention list on every file
Calls and notes
Every conversation on the record
Tap Call next to any number to dial the borrower, an agent, title or insurance. Prefile stamps the date, time and caller for you; you add what was discussed.
- One-tap calling from a phone or computer
- Date, time and caller filled in automatically
- Calls made elsewhere can be logged too
- Every contact on the file in one place
Alerts
Hear about problems before they’re problems
Every morning each person gets an email with what's overdue and due today on their files. Managers see the whole team: who's behind, what got done this week and each person's on-time rate.
- Overdue steps and today's deadlines
- A rate lock that expires before closing
- Closing soon without clear to close
- A missed Tuesday or Friday client update
Your team
The right access for every person
Your admins invite each person and choose their role. Loan officers and processors work their own files, managers see everything, and viewers can look without changing anything.
- Seven roles, from account owner to viewer
- More than one account owner if you need it
- Making someone an owner or admin asks an owner to confirm their password
- Invites by email, with a link that works for 7 days
On the go
Works wherever your team is
Prefile runs in the browser on phones, tablets and computers. Nothing to install: check a file at a closing, call the borrower from the car, look over the pipeline from home.
- The same account and data on every device
- Your language and theme follow you everywhere
- Light or dark, morning or night
And everything around it
Small things that save hours every week
One-click emails
Request the insurance binder, order title or send a client update from the step itself, drafted in your own email.
Client update reminders
Tuesday and Friday updates to the borrower and both agents, with a nudge when one is missed.
Milestone locks
Key details lock as a loan moves forward. Only managers can move it back to change them.
Your own deadlines
Admins decide how many days each step gets, counted from the file's key dates.
Activity log
Every change is recorded with who made it and when.
Full names everywhere
Loan officers, processors, assistants and clients always shown by their full name.
Three languages
English, Português or Español, chosen by each person and remembered on every device.
Light or dark
Pick the look that's easiest on your eyes. Prefile remembers it.
Security
Built for a business that handles people’s finances
Borrower information deserves care. Prefile is designed so the right people see the right files, and nothing changes without a record of who did it.
Each lender walled off
Your loans, clients and team are visible only to your company. No other lender can ever see them.
Access by role
People see and change only what their role allows.
Confirmation for big changes
Making someone an owner or admin asks an account owner to re-enter their password.
Every change on the record
Who did what and when, including any help from Prefile support.
Encrypted
Data is encrypted in transit and at rest.
Your data stays yours
We never sell it or use it to market to your borrowers, and you can export it whenever you need.
How it works
Getting started is simple
Create your lender account
Add your company details, NMLS ID and licenses. You're the account owner.
Invite your team
Send each person an invite and give them the right role. They set their own password.
Open your loans
Add new files, or loans already in progress, and mark what's done. Prefile watches every date from there.
FAQ
Questions lenders ask us
Does Prefile replace our loan origination system?
No. Prefile works alongside your LOS. Your LOS holds the application; Prefile tracks the work around each file: who does what, by when, and what's slipping.
Who can see our loans?
Only the people your admins invite, and each sees what their role allows. Every lender's data is kept separate, so no other company on Prefile can see yours.
Can we bring in the loans we already have?
Yes. Open them as loans already in progress and mark the steps that are done. If you keep your pipeline in a spreadsheet, we can help bring it in.
Do we need to install anything?
No. Prefile runs in the browser on phones, tablets and computers. Sign in and you're working.
Can we change the deadlines?
Yes. Admins and branch managers set how many days each step gets, counted from dates like the file opened, the commitment date or closing.
Which languages does Prefile speak?
English, Portuguese and Spanish. Each person picks their own, and the morning emails arrive in it too.
Put every file one step ahead.
Create your lender account in minutes, or talk to us about bringing your current pipeline in.